ZMC Hotels - - Responsibilities: Closing reports at the end of each night; Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.; Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.; Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you.; We want to help answer guest questions and make their stay as enjoyable as we possibly can.