Job Details

Job Title

Operate phone to answer, screen, and forward calls, provide information, take messages, and schedule appointments. Greet customers entering the office, quickly determine the nature and purpose of visit. Receive payment and record receipts for services. Transmit information and documents using computer, mail, or facsimile machine. Hear and resolve complaints from customers or the public. Accurately file and maintain records. Perform administrative support tasks, such as proofreading, and operating calculators or computers to work with pay records, and invoices. Collect, sort, distribute, and prepare mail, messages and incoming deliveries. Process and prepare memos, correspondence, and other documents. Enroll individuals to participate in programs.