[Customer Support / Call Center / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at ARIVE, you will: Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner; Utilize company policies and procedures to assist customers with account inquiries, product questions, and troubleshooting software; Collaborate with cross-functional teams to resolve customer issues and ensure a positive customer experience; Maintain accurate and detailed records of customer interactions and transactions; Actively listen and empathize with customers to understand their needs and provide effective solutions...Hiring Immediately >>