Job Details

Career Area:

Business Support Services

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition

Provides administrative support and coordination activities for a team of people, typically at Manager level.

Responsibilities

* Answering telephone, taking messages and answering routine questions.

* Maintaining vacation schedule and master schedule of whereabouts for staff as necessary.

* Provide administrative support for Maintenance, Quality, EHS

* Support data entry and submission for EHS

* Process invoices.

Degree Requirement

Degree or equivalent experience desired

Skill Descriptors

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Level Working Knowledge:

* Accurately gauges the impact and cost of errors, omissions, and oversights.

* Utilizes specific approaches and tools for checking and cross-checking outputs.

* Processes limited amounts of detailed information with good accuracy.

* Learns from mistakes and applies lessons learned.

* Develops and uses checklists to ensure that information goes out error-free.

Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Level Working Knowledge:

* Demonstrates experience participating in productive collaborative processes.

* Under guidance, initiates collaborative meetings.

* Assists in communicating shared goals with diverse groups and parties.

* Helps promote collaboration across generations, functions, regions, and levels.

* Helps solve business problems and meet business goals through collaborative processes.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Basic Understanding:

* Describes non-verbal behaviors that influence the interpretation of the message.

* Cites examples of effective and ineffective communications.

* Explains the importance of effective business communication.

* Speaks/writes using correct language, mechanics, and gestures.

Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

Level Working Knowledge:

* Adjusts to new or changing assignments, processes, and people.

* Demonstrates willingness to listen to other opinions.

* Provides examples of shifting from task to task.

* Identifies and considers alternative approaches to situations or problems.

* Accepts new or radical ideas with an open mind; avoids snap reactions.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Level Working Knowledge:

* Recognizes changing demands and priorities; validates changes with management.

* Obtains information about how current assignments contribute to organizational goals.

* Completes current work according to assigned priorities.

* Responds to day-to-day operational priorities while still making progress on project work.

* Performs at least 2-3 concurrent activities without reducing productivity.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Basic Understanding:

* Explains the value of a disciplined approach to problem solving.

* Describes problem reporting and escalation practices.

* Utilizes accepted procedures for problem analysis and resolution.

* Identifies key aspects of problem-solving techniques used in own area.

Office Administration: Knowledge of office administration activities; ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams.

Level Working Knowledge:

* Arranges meetings, schedules rooms, equipment, refreshments, etc.

* Operates and maintains standard office equipment such as copiers, faxes, phones.

* Distributes internal and external correspondence to appropriate recipients.

* Coordinates travel arrangements and expense reimbursements.

* Orders, stocks and distributes office supplies.

Microsoft Office: Knowledge of Microsoft Office; ability to use the features and functions in Microsoft Office products.

Level Working Knowledge:

* Uses basic features of two or more Office applications.

* Differentiates tradeoffs between using Word and PowerPoint for developing a presentation.

* Operates basic Microsoft desktop applications to achieve certain requirements.

* Converts Word tables to an Excel spreadsheets and vice-versa.

* Compares the key differences between current and prior releases of Office.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

October 31, 2024 - November 13, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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