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Job Details

Clerk - Call Center/ Clinic Support Services

  2024-11-24     Norman Regional Health System     all cities,OK  
Description:

Departmental Overview

Norman Regional Primary Care is built for healing with a focus on high quality, comprehensive preventative care. We are looking for outstanding patient friendly people to come be a part of our diverse, patient-centered, and community-focused team. We are a high-paced, high-volume department with engaged leadership offering opportunities for advancement, comprehensive coordinated care, and additional educational opportunities. NRHS is in the process of a transformational expansion project that will prioritize outpatient care with a continued focus on population health across the region. We hope you will consider joining our team of healers!

Job Summary

  • Obtains all patient and insurance information and responsible for check in/out patients.
  • Performs insurance verification and patient payment collection.
  • Supports effective and efficient patient care and clinic flow.
  • Manages documents appropriately.
  • Possesses critical thinking skills and provides feedback for continuous improvement.
  • Successfully receives direction and ensures timely and accurate follow-through of assignments.

Qualifications

Education
  • High school diploma or equivalent is required.
  • Computer knowledge required.
  • Prefer additional education in medical terminology, electronic medical record training, or business classes.

Experience
  • One year clerical experience and six months health-care experience are required preferably in a similar role.
  • Prefer medical office, insurance, referral and prior authorization, hospital or computer experience.
  • Keyboard skills accurate 40 wpm.
  • Expertise in customer relations, telephone skills and computer applications is required.

(Above requirements can be met by equivalent combination of education and experience).

Compensation/Benefits
  • $13.74-$22.44/hr depending on previous work experience.
  • Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.

Schedule

Monday through Friday 7am-7pm Hours Vary
Work Shift

Day
Position Type

Regular Full Time


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